surya898 Platform Privacy Notice

This page describes what we collect when you use surya898 and how we keep that data protected. We are committed to transparency about our data practices, the processors we work with, and the rights you hold over your account information.

Our surya898 service operates across supported jurisdictions, and we handle account data—from registration through deposit, gameplay, and withdrawal—with documented procedures. Whether you access surya898 via Android, iOS browser, or desktop, your personal information follows the same privacy framework. We outline below what that means for you.

What we collect and why

We collect your email address, phone number, full name, date of birth, and residential address during account creation. This information is required for Know Your Customer (KYC) verification, which allows us to comply with anti-money-laundering regulations in jurisdictions where our service operates. We also collect payment details—your DANA, e-wallet, mobile banking, local payment, online payment, or bank account information (e-wallet, mobile banking, local payment, online payment)—solely to process deposits and withdrawals. Our servers may sit outside your jurisdiction, but we apply the same data-protection standards regardless of physical location.

We record your login timestamps, device type, IP address, and browser fingerprint to detect fraud and unauthorised account access. We keep logs of your gameplay activity—which markets you viewed, how long you stayed in each section, which payment method you chose—to improve our service and detect irregular patterns. Push notifications and email preferences are stored to honour your communication choices on surya898.

Third-party processors: We work with payment processors for e-wallet, mobile banking, local payment, online payment, and e-wallet transactions; identity-verification vendors for KYC document uploads; and analytics providers who track aggregate gameplay trends (not individual bets). These processors sign data-processing agreements with us, meaning they handle data only on our instruction and cannot use it for their own purposes.

Account verification and withdrawal review

When you request a withdrawal on surya898, we may ask you to re-verify your identity by submitting a photo of your national ID or passport. This step protects both you and us against account takeover and money-laundering schemes. Our review window for withdrawal requests is typically a few hours, though peak periods (such as holidays like Idul Fitri or Idul Adha, or major Liga 1 fixtures) may extend this slightly. We communicate any hold via email and SMS to the phone number on file.

Your rights and data retention

You have the right to request a copy of all data we hold about your surya898 account. You can also ask us to correct inaccurate information, delete your account (which removes most personal data within 30 days), or export your data in machine-readable format. We retain gameplay logs for a minimum of three years for regulatory reasons; after that, we delete or anonymise them. Account credentials and transaction history remain on file as long as your account exists.

Cookies and tracking on surya898

Our surya898 platform uses session cookies to keep you logged in and preference cookies to remember your language, theme, and notification settings. We do not sell your data to advertisers. Analytics cookies help us measure which pages are visited most and identify technical errors, but they do not identify you as an individual. You can disable non-essential cookies in your browser settings without losing core functionality on surya898.

Our commitment and your contact options

We undertake to respond to data-access requests, deletion requests, and privacy complaints within 14 business days. If you believe we have mishandled your data on surya898, you can contact our support team via email or live chat; we maintain multilingual support to handle inquiries in Indonesian, English, and other languages. Our support staff can also assist with account recovery—for example, if you forget your password or suspect unauthorised activity.

Our surya898 service is available only where local law permits. We do not offer services in jurisdictions where online wagering is prohibited, and we reserve the right to restrict access if we detect attempts to circumvent regional restrictions. By using surya898, you acknowledge that your jurisdiction permits access to our platform and that you are responsible for verifying compliance with local law.

This privacy notice was last updated and applies to all surya898 accounts created or updated after the revision date. We may update this policy if regulations change or our practices evolve; material changes will be announced via email to your registered address. Questions about privacy on surya898 can be directed to our legal team through the contact channels listed in our terms.